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  1. Gescan Help Center
  2. Orders & Account

Orders & Account

How to set up an online account, a credit account, how to order online, or anything else related.

Eco-Fees

  • If the item purchased is returned, will the Eco-fee be reimbursed?
  • Who sets these Eco-fees?
  • What does Eco-fee cover?
  • Why am I charged Eco-fees on my purchase?

Ordering

  • What happens to my order once its placed on Gescan.com, Mobile App or any Gescan Digital Solution?
  • I cannot find my Quote online.
  • When will my online payment be processed?
  • I cannot access my E-Quote online
  • Why was my order declined?
  • Can I call a number to place an order?
See all 19 articles

Your Account

  • How do I set up an account on Gescan.com
  • How do I switch between active accounts?
  • How can I make payments to my Gescan Terms account ?
  • How do I link my Branch Account to an Online Account?
  • How do I create a Gescan.com account?
  • How do I update my address?
See all 9 articles

Credit

  • Payment with your Gescan Credit Account
  • Credit Application

Products

  • Why don't all Gescan stores carry the same products?
  • Do manufacturer's require specific order quantities for back ordered items?
  • Do the products I purchase online have the same manufacture warranties as store items?
  • How do I view my product list?
  • Do you publish a complete catalog on the website?
  • How do I find out about promotions?
See all 7 articles
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